Terms and Conditions

Terms and Conditions

Effective Date: 1st January 2024

Welcome to Reach NVY Private Limited (“we”, “us”, “our”). By using our website and purchasing our products, you agree to these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.

2. Product Information

  • We strive to ensure that all information on our website is accurate. However, we do not guarantee that product descriptions, images, or pricing are error-free. In such cases, we reserve the right to correct errors and change information.

3. Purchase Terms

  • All purchases made through our website are subject to availability. Prices are subject to change without notice.
  • Payment must be made in full at the time of purchase.

4. Warranty

  • All televisions come with a one year warranty covering manufacturing defects.
  • This warranty does not cover damage from misuse, accidental damage, or normal wear and tear. Please refer to our warranty policy for more details.

5. Returns and Refunds

  • We offer a 7 day return policy from the date of receipt. Items must be returned in their original packaging and condition.
  • To initiate a return, please contact our customer service at Nikhil@reachindia.co.in Refunds will be processed within 7 days after we receive the returned item.

6. Limitation of Liability

  • To the fullest extent permitted by law, Reach NVY Private Limited is not liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products.
  • Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount paid by you for the product.

7. Intellectual Property

  • All content, trademarks, and other intellectual property on our website are owned by or licensed to Reach NVY Private Limited. You may not reproduce, distribute, or use any content without our written permission.

8. User Responsibilities

  • Customers are responsible for complying with local laws regarding the use of our products.
  • Proper setup and maintenance instructions should be followed as stated in the product manual.

9. Governing Law

  • These Terms and Conditions shall be governed by the laws of the Indian government. Any disputes arising under these Terms shall be resolved in the courts of India.

10. Changes to Terms

  • We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting on our website. We encourage you to review these Terms periodically.

11. Contact Information

If you have any questions, concerns, or complaints regarding these Terms, please contact us at:

Email: Nikhil@reachindia.co.in
Phone: 9620745607
Address:  34, 4th B Cross, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560034